Mise en Place

Refund policy

Last updated: October 3, 2026.

14 days, no interrogation. If the files are defective (won't open, corrupted download) or not as described on this site, email us within 14 days of purchase and we'll refund the full C$10.

How to request: reply to your purchase receipt email, or write to the support email once published, with your order number. Refunds go back to your original payment method; please allow up to 10 business days for it to appear.

What doesn't qualify: change of mind after a successful download is handled case by case — we'd rather you read the free preview first and be sure. The preview shows exactly what the paid files contain, so there should be no surprises.

Nothing here limits your rights under Ontario's Consumer Protection Act.